Privacy Policy

1. Introduction

Orlando AI Consulting LLC ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, aiorlandoconsulting.com (the "Site"), and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site. By accessing and using the Site, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide, including:

• Contact information (name, email address, phone number, company name)
• Business information (industry, company size, business challenges)
• Communication preferences and inquiry details
• Information provided through contact forms, surveys, and assessments
• Payment information when applicable (processed securely through third-party providers)

2.2 Information Collected Automatically

When you visit our Site, we automatically collect certain information:

• Device information (browser type, operating system, device type)
• Usage data (pages visited, time spent, links clicked, referral source)
• IP address and general geographic location
• Cookies and similar tracking technologies
• Analytics data to understand user behavior and improve our services

2.3 Third-Party Information

We may receive information about you from third parties, including:

• Business partners and service providers
• Marketing platforms and analytics providers
• Publicly available sources for business intelligence
• Referral partners

3. How We Use Your Information

We use the information we collect for various purposes:

• Providing and improving our AI consulting services
• Responding to your inquiries and customer support requests
• Sending marketing communications (with your consent)
• Conducting business assessments and consultations
• Analyzing usage patterns to enhance user experience
• Complying with legal obligations and protecting our rights
• Fraud prevention and security measures
• Creating aggregated, anonymized data for business analytics
• Personalizing your experience on our Site
• Conducting research and development for new services

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who assist us in operating our Site and conducting our business, including:

• Web hosting and cloud service providers
• Email and communication platforms
• Analytics and tracking services
• Payment processors
• CRM and business management tools

4.2 Legal Requirements

We may disclose your information when required by law or when we believe in good faith that such disclosure is necessary to:

• Comply with legal obligations, court orders, or government requests
• Enforce our Terms of Service and other agreements
• Protect the safety, rights, and property of our Company, users, or the public
• Detect, prevent, or address fraud, security, or technical issues

4.3 Business Transfers

If Orlando AI Consulting is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

4.4 Aggregated and De-identified Data

We may share aggregated, anonymized data that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other purposes.

5. Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data in transit
• Secure data storage with encryption at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection and privacy
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. You use our Site at your own risk.

6. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your experience and collect usage information. These include:

• Essential Cookies: Required for Site functionality
• Analytics Cookies: Help us understand how users interact with our Site
• Marketing Cookies: Used for targeted advertising and retargeting
• Preference Cookies: Remember your settings and preferences

Most web browsers allow you to control cookies through their settings. You can refuse cookies or be alerted when cookies are being sent. However, blocking cookies may affect the functionality of our Site.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy in a portable format.

7.2 Correction and Deletion

You may request that we correct inaccurate information or delete your personal information, subject to certain exceptions.

7.3 Opt-Out

You can opt out of marketing communications by clicking the unsubscribe link in our emails or contacting us directly.

7.4 Do Not Track

Some browsers include a "Do Not Track" feature. Our Site currently does not respond to Do Not Track signals, but you can control tracking through your browser settings and cookie preferences.

To exercise any of these rights, please contact us using the information provided in the Contact Us section below.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. The retention period varies depending on the type of information and the purpose for which we use it:

• Contact information: Retained until you request deletion or opt-out
• Service records: Retained for the duration of our business relationship plus 3-7 years
• Analytics data: Typically retained for 12-24 months
• Legal and compliance records: Retained as required by law

9. Third-Party Links and Services

Our Site may contain links to third-party websites and services that are not operated by Orlando AI Consulting. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites before providing your information.

10. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information and terminate the child's account. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence, which may have different data protection laws. By using our Site, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last Updated" date at the top of this policy and, when appropriate, by sending you an email notification or displaying a prominent notice on our Site.

Your continued use of our Site following the posting of revised Privacy Policy means that you accept and agree to the changes.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We will respond to your request within 30 days or as required by applicable law.

14. Compliance with Regulations

This Privacy Policy is designed to comply with applicable privacy laws and regulations, including:

• General Data Protection Regulation (GDPR) - for EU residents
• California Consumer Privacy Act (CCPA) - for California residents
• Florida Information Protection Act (FIPA)
• CAN-SPAM Act - for email communications
• Telephone Consumer Protection Act (TCPA)
• Other applicable state and federal privacy laws